Common Problems

  • 3

    First 10ms of sound file playback cutoff/faded in

    Stuart · 5 · Last reply by Stuart

    Hi, I'm using "iMix16 Band", works great, BUT -- the first 10ms or so of a soundfile will always "fade in" or not play at all, requiring me to add ~10ms of silence to sound files. It's a workaround, but it adds even more latency to my setup, which is MIDI triggered as it is so even more latency!

    For example, a soundfile starting with a transient like a bass kick drum -- you will not hear the attack if the soundfile starts with the kick drum. If it's after a 10ms delay, it kicks.

    Is iMix adding a fade-in

  • 2

    Open and Save Setup Problem

    Rod Hysted · 5 · Last reply by Gregor Krasevec

    I'm have 2 problems. One is that when I go to save a Setup the app hangs at the save screen, the folder box is blank. Secondly, the I try to reopen a setup I get the following error: Mix16 PRO Error, Open setup file failed. Wrong content of the file (channels). This can sometimes happen after successfully opening the setup previously. 

    I have a late 2011 MacBook Pro running MacOS 10.12.5

    I have tried deleting and re-installing the app.

    Thanks for any help you can give.

    Regards

    Rod

  • 2

    One audio channel will not play on output, but others will.

    Cate Poole · 1 · Last reply by Gregor Krasevec

    I have an iPad Air running IOS 16.6.1. I have several .mp3 files loaded on channels and they all play, but one. It is a voice recording I made on Voice Memos. It will play when my audio adapter is not plugged in, but will not play when it is plugged in. As I mentioned all other channel play fine. Any ideas? I have show on Friday - Nov. 3rd. 

  • 1

    Doesnt work on mac mini i7 and macbook pro running yosemite and snow leopard

    Earl ESTRERA · 5 · Last reply by Gregor Krasevec

    Installed mix16pro both on mac mini 17 and macbook pro. Both don't work even after update. When you press new setup it just freezes. You cannot load and movie or audio into it. Only one channel appers whihc is even grayed out and whihc you cannot even click. This is very frustrating since I need this for a show. I want my money back if this doesn't work.  http://oi65.tinypic.com/raage0.jpg

  • 1

    Minimum Mac and OS X requirements?

    Ed Bauman · 4 · Last reply by zigson

    I use MiX16 PRO on my 2012 Mac Mini 2.5 GHz i5 with OS X 10.10.5, works great with no issues at all. I recommended the app to a friend, but I guess I should have checked requirements first. He purchased the app, but it's not working. I'm not sure if it's his MacBook Pro. I'm not sure exactly sure what model but it's a Core 2 Duo running 10.7 Lion, that's as far as he can upgrade, it will not go to 10.8 Mountain Lion, so it must be a 2006 MacBook Pro as the 2007 models can upgrade

  • 1

    Getting Error When Loading a File from iTunes

    Art Sherrod Jr. · 5 · Last reply by Gregor Krasevec

    I am trying to load a few files from iTunes and I am getting an error.  It says, "Error Domain = Code = 10 "Audio file could not be loaded."   I'm not sure what I'm doing wrong.  I downloaded the files to my iPad and I'm still getting this message.  I've noticed that it will allow some files to be loaded, but most of miles are getting denied. Please help.  Thanks!! 

    Art

    Message

  • 1

    Image transparency

    Andrey · 2 · Last reply by Gregor Krasevec

    Thank you for the program. But in version 4.8 pro 32 was faced with the graphics output to the Image tabs. All graphic elements have some transparency and overlap. I had to recalculate the schedule in the video. How can I solve this problem. Thank you.

  • 1

    Can not delete songs in library

    bill saunders · 1 · Last reply by Gregor Krasevec

    I'm using iMix 64.  When loading songs from iTunes library, there is one album (of 18 songs) that keeps appearing in my songs list, but the songs are not on the drive.   How do I remove them?   

    I have factory reset the iPad, hard-rebooted, turned off iCloud, and iMusic, to which I am no longer subscribed. 

    I do not need or want them in iMix, they don't show up in my music library, and if I DO try to load them as sound cues I get the error message:  

    Error Domain= Code=10 "Audio file could not be

  • 1

    Midi Send When Keyboard is used

    Jonathan Brunet · 2 · Last reply by Jonathan Brunet

    Hi,

    When you Start a Channel with the keyboard Like Channel 1 with the "1" key it doesn't send midi out but when you mouse click on it it's ok ....

    Thanks 

    Jo

     

  • 1

    after last update does not play sound

    EdushO · 8 · Last reply by Chad

    iMIX16pro64 after last update does not play sound. Tracks plays half speed, but sound is not heared. (I have iPad3, iOS 9.3.5)

    Please help..

  • 1

    I'm using iMix16 Pro64 on an iPad4 and I can't use more than 15 tracks.

    Hashim Hassan · 1 · Last reply by Gregor Krasevec

    I'm using iMix16 Pro64 on an iPad4; I've used it for a few shows before without problems but, since the last update, I've tried to load more than 15 tracks. (I need 60 for this show) and as soon as I load track 16, ALL the audio becomes distorted, inc. audio for the video files.

    I really don't understand what's wrong. 

    Please help.

  • 1

    Big problem

    Hello, I use imix16 pro32 of ipad mini3. All audio tracks are loaded, but after the update has become a big problem. The sound is very strange, as if the program can not read good tracks. Something is wrong, please fix it as soon as possible.This is my job.

    The idea of EQ is great.

    Regards, Mario from Bulgaria

  • 1

    Video feed dropping out.

    Mike · 4 · Last reply by Gregor Krasevec

    I have MiX16 version 5 pro, every time I connect my iPad via the HDMI out cable supplied by Apple, the video feed is fine for around 30 mins, then it loses connection. After several attempts to unplug and replug the connection, the feed returns. This reoccurs again after a short period.

  • 1

    Import Setup Issue - Import setup failed. Wrong content (data).

    Tapion77 · 4 · Last reply by Gregor Krasevec

    Hello all,

    I'm having a problem importing a Setup. For some reason when I try to import a exported setup I receive the following error:

    Mix16 PRO Error Import setup failed. Wrong content (data).

    I cannot confirm the version of the export machine, but is there any chance that the Import/Export between different versions is causing this issue?

    In that case where can I obtain a older version?

    Thanks in advance! NF

  • 1

    iMiX16 crashes when loading a wav file...

    Jeff · 1 · Last reply by Gregor Krasevec

    Seems to also lose the previous audio files as well forcing me to reload them.

  • 1

    Videos randomly not playing

    Craig Steinberger · 8 · Last reply by Rainer Goergen

    I am using iMix16 on a three year old iPad. It's almost perfect, but I'm having an issue where some videos will not play. At times a force quit and restart of the program will clear the issue, but the last time I tried that it corrupted my save. Is there anything I can do to help debug the no play problem?

  • 1

    The file couldn't be open

    Its run normally yesterday, and i love it, then suddenly today i can't used MIX16 Go,

    I try to load any video, music and image, but the error message box keep showing. "The File Couldn't be open"

    Thank You

  • 1

    Crash

    Benny · 1 · Last reply by Gregor Krasevec

    iPad Pro - iOs 12.2 - iMiX16 pro 64 v7.1 - Crash when clicking on the import of an mp3 on channel 8.

    Description

  • 1

    Issues with mirroring from iPad...

    Shantell Ogden · 1 · Last reply by Gregor Krasevec

    Hi- I'm having trouble getting my iMix16pro to work with my iPad and Vamvo projector with a USB connector AND an HDMI connector. Basically, it's mirroring everything on my iPad, which I don't want it to do.

    Is there a setting I'm missing? What other issues could be occurring? 

    The App is great but if I can't get it to work with the iPad and projector than it's pointless. 

    Thanks!

  • 1

    Import Midi Map from iMix 16 Pro 64 on iPad to iMix16Pro on Mac

    tom gutermuth · 1 · Last reply by Gregor Krasevec

    I used my iPad for a while now and would like to use my Mac Book Pro going forward. Do I have to manually type all the midi maps in again or is there a way to import them. The Mac version does not seem to accept the iPad version.

    Thanks.

    tom