Frequently Asked Questions

  • 1

    Multi computer license

    david · 3 · Last reply by Gregor Krasevec

    I am using your app for more or less a setting where I just want to have 'on demand' tracks for an application I'm playing with. I really like the program and have loaded onto my mac pro. I now want it on my desktop or maybe my old mac air. I would only be using one at a time. Is there a convenient licensing option for this?

  • 1

    About backup method

    kousuke · 1 · Last reply by Gregor Krasevec

    Please let me know. I'm using "imix16Band". Save the current channel settings on the iPad you're using and upload that file to DropBox. I get a message "Open Project Error Error Error(s)ocred" when I try to download and open the uploaded file to my backup ipad.

    And I can't open the file.

    The two iPads I'm using are both Model A1709 and both ipadOS are 13.4.1. The version of imix16Band is 7.5.5. The PC that took the backup is MacBook Air (11-inch, Early 2015) and OS is MacOS Mojava version 10.14.2. The version of itunes is 12.9.2.5. The audio channel

  • 1

    Thumbnail preview

    Dan Settle · 1 · Last reply by Gregor Krasevec

    Is there a way to enable thumbnails to preview what each photo channel contains without actually opening it and pushing it to the external display?

  • 1

    Cannot save project file on new macbook pro 16 inch latest iteration of Catalina

    Gordon Beckley · 1 · Last reply by Gregor Krasevec

    I load video files, possibly some audio files, nothing complicated then try to save project and it just hangs?  Then I have to force quit as i cannot cancel either!  so cannot continue unless I just load everything up and run without trying to save but that is not always possible!  Please help!  All worked just fine on my old mac book pro 2011 but not on this new one. Thanks, Gordon.

  • 1

    Is there a way to fetch a list of loaded videos from Mix 16 Pro or iMix16 via OSC or any other protocol?

    Alanmckean · 1 · Last reply by Alanmckean

    I would like to implement a HyperDeck Studio Mini simulator using Companion:

    ATEM software sends TCP text-based message for list to Companion, Companion responds by sending OSC message to Mix 16 Pro or iMix16, list of loaded videos appears in ATEM software. Selecting 'Play' in ATEM sends TCP message to Companion which sends OSC to player, ATEM stop does the same.

  • 1

    How to apply audio outputs to all chanel?

    Hi,

    Can you tell me how to set a default audio outputs to the audio interface? I try to set in chanel setting, but both set to default & apply to all are not work, i need to change the outputs 1 by 1 chanel. I'm using Mix16 GO.

    Thanks!

  • 1

    I have the Mix 16 Pro on a MacBook. Which USB MIDI fader controller works best?

    rpmiguel · 3 · Last reply by Gregor Krasevec

    Is it possible to control faders, and play, pause and stop via MIDI?

  • 1

    Adding all channels to playlist

    Kevin · 3 · Last reply by Gregor Krasevec

    Is there a quick way to add all image channels for example to a playlist? I have about 30 images in a show, and rather than clicking Add Cue on the Playlist tab one by one, can this be automated somehow?

  • 1

    Alpha channel

    Bart Kleeven · 2 · Last reply by Gregor Krasevec

    Hi,  we have been using mixpro for years and we love it, but is it in one way or another possible to load in video with an alpha channel? 

  • 1

    Open project error issue

    George Astipalea · 1 · Last reply by Gregor Krasevec

    Hi.

    Until today the app (IMIX16PR)was working fine. Now when i try to load the app an open project error message occurs. Then i press OK and the app opens but i don't know if it works. What can i do to fix it ?

    ipad A1460

  • 1

    Requests

    Henrik · 0 · Posted

    1 Any plans for imix to support heic / heif image files? (iPad)

    2 Would like a button to load files directly from files app (iPad) . - just like loading from dropbox

  • 1

    Is there a manual?

    Pedro Alfonso · 1 · Last reply by Gregor Krasevec

    I bought this software (Mix16Pro) and it seems very good to me, but I have not been able to find answers to several questions that I have. Is there a manual somewhere?

  • 1

    Multiple playlists

    Joseph Hayes · 1 · Last reply by Gregor Krasevec

    I've been using iMix16Pro for many years, but for some reason I can't figure out how to make more than one playlist. When I hit New it erases the one existing list.

  • 1

    The external display is blacking out on closing the folder with the video files, while the video is playing

    Kaustav Songman · 2 · Last reply by Kaustav Songman

    Can you please give me a resolution to the problem in the subject line? The external display is blacking out when I’m closing/minimising the folder with the video files even when the video is playing. I’m don’t MacOS Catalina.

  • 1

    Default background image

    Rich House · 0 · Posted

    Hi Gregor,

    We've recently started using the apps for a well known UK band as an autocue - using midi from the playback machine to cue video and image files on an ipad connected to an external display, and have had great success with it! The only thing that would improve the system for us is to have a default image in between videos being played, which for our purposes would be an image of the set list. At the moment someone is having to manually bring up that image between songs, which works but is obviously open to human

  • 1

    can ipad have scripter app?

    engin gürler · 1 · Last reply by Gregor Krasevec

    https://www.mix16apps.com/upload/files/MiX16_PRO_8.png?v=7

  • 1

    hi. imix 16 pro

    rüzgar andaç · 3 · Last reply by Gregor Krasevec

           

     

  • 1

    compatible

    VaBo · 1 · Last reply by Gregor Krasevec

     

  • 1

    IMix16 Band for iPhone ?

    Philippe Lux · 2 · Last reply by Philippe Lux

    Hi,

    I just bought iMix16 Band on my iPad and I just discovered it doesn't work on iPhones !

    IMix16 is great with a NanoKontrol and I wish to use it with a smaller/cheaper device like iPhone 5 or 6.

    Is it planned to make it iPhone compatible ?

    Thanks

    Philippe

  • 1

    Will Mix16 work with the Laserworld ShowNet network interface set to ArtNet mode?

    AndyB · 4 · Last reply by AndyB

    I am testing Mix16Pro with a Laserworld ShowNet Ethernet interface, which I have configured to be in its ArtNet mode. I can see from the Ethernet LEDs that data is being transmitted, but nothing happens!

    With i/f set to ArtNet, should Mix16 see it? Is there any way of confirming whether it can?

    Cheers,

    Andy