Frequently Asked Questions

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    Mix 16 Pro setup file not saving!?

    Gordon Beckley · 5 · Last reply by Gregor Krasevec

    Hi, I’ve been using mix 16 pro on my macbook pro 17” for over a year now with excellent results! Last weekend however it refused to save the setup file!  I had to force quit it to get out of the program as it just hung!  I therefore lost all the associations i had made and the playlist i had created.  I tried this several times with the same results. i managed to get to save if i only updated the associations (video and image file references); as soon as i updated the playlist it hung again and refused to

  • 3

    External Display Overscan setting not working correctly

    I am having difficulty in getting the External Display Overscan setting to work properly. The default setting always gives me a black border around my videos when they play, so they are not filling the screen entirely. I can change the setting to NONE, and follow the instructions to restart the app and reconnect the external display, and can get it to work temporarily, but the setting never seems to remain. The next time I open the app and connect the external display, the black border is back, even though the setting still says NONE.

    Can anyone help?

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    The Remote App should be FREE after spending a total of $60+ on the Mac and iPad apps

    Aaron Paulley · 3 · Last reply by Gregor Krasevec

    We have different sound people who need to interact with our apps. EVERY SINGLE ONE OF THEM has to spend $5 of their own money in order to get the remote app. This is just feels like a money-grab by the developer of an incredibly useful set of apps. The remote shouldn't cost more.

    Please make the remote app free.

  • 2

    Can I import and play a

    Michel Loiselle · 4 · Last reply by Gregor Krasevec

    Is that possible to import a midi file and make it play in Imix ?

    I mean I got some midi sequences already done for my patch change on my guitare and I would like to import .

     

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    warning low memory on ipad

    scott · 3 · Last reply by Gregor Krasevec

    getting a warning message. First time, It persisted through the entire show. 

    How do i reset memory?  

    did the power button and home key hard reset. 

    hopefully that resolves it.

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    Output Mix16Pro 24 discrete Dante channels on a Mac with Dante Virtual Soundcard

    Steve Fisher · 3 · Last reply by Gregor Krasevec

    I want to output Mix 16Pro 24 discrete Wav files to Dante Virtual Soundcard on a mac running that DVS, Mac OS 12.3.1. The far no success. Has anybody done this? I can only select dante Output from the app, no Dante channels are avail within the app.

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    anyone having trouble at startup imix16 pro ipAd air os 9.1

    Eric Valentine · 4 · Last reply by Gregor Krasevec

    The latest update is not helping..

    crashes at start up

     

    Message

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    Support of Audiobus and channel assignement to different outputs

    Gab Cac · 2 · Last reply by Gab Cac

    The last version support Audiobus. If I connect a compatible soundcard, is it possible to assign channels to separate outputs?

    The goal is for bands, that wants to send audio backtracks  to the output connected to the Front Of House, and the click to another output for for a separate mix.

    Thanks!

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    Is it possible to send audio through different outputs inside MIX 16 Pro?

    Walter Mourão · 1 · Last reply by Gregor Krasevec

    I'm using a focusrite scarlett with multiple outputs. 

    Is it possible to send an audio from a MIX 16 PRO channel trough an specific audio output? 

    Thanks, Walter. 

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    New ipad

    Dawna Murphy · 1 · Last reply by Gregor Krasevec

    I have previously purchased iMix 32 for use on an iPad.  I have recently purchased a new iPad Air and when I backed up the old iPad to iTunes the app doesn't appear in iTunes, and when I look at previously purchased apps on the new iPad it doesn't appear there either.

    How do I put the app on my new iPad Air? Thanks.

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    Is there a solo mode for file playback?

    Steev O · 4 · Last reply by Gregor Krasevec

    I may have missed this somewhere so please correct me accordingly...

    re: iOS/ipad version

    is there a "solo" mode whereby only one video/still-image can be played back at any one time. For example, as soon as a new image or video is enabled it halts any other image or video currently in use. It would be a useful feature and reduce the load of running multiple videos and images unnecessarily.

    thankS

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    crossfade between videos/images (channels) possible?

    Steev O · 2 · Last reply by Steev O

    I know there is a "fade out" and "fade in" function with individual time-setttings for every video clip (channel) but is there a way to set a crossfade for when video and image playback is set to "single" mode.

    I would find this very useful when running all videos in "single play" mode for smooth transition switching between videos and images. I can imagine other users would too.

    thanks

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    multi-channel audio files

    Steev O · 2 · Last reply by Gregor Krasevec

    I've been researching online and understand that the ipad is able to play mutlichannel-audio files (ie 5.1, or more than regular 2-channel stereo files) by means of "pass-through", which means the ipad doesn't actually output more than L+R but can pass on this data to a device that can then de-code it to the various channels.

    There seem to be endless file-types for audio and video files but i'm wondering if anyone has successfully managed to get more than 2 channels of audio playback from an ipad perhaps by using some external hardware such as a surround-sound de-coder? Ultimately it

  • 1

    midi trigger latency amount

    Steev O · 1 · Last reply by Gregor Krasevec

    What factors, within the app, determine the latency when triggering video?

    I'm aware that the midi-interface itself will have its own latency, probably longer for wifi/bluetooth sent-midi than a hard-wired/connected-device. Also. i expect other applications running in ios may affect the latency time too (so for best performance everything else has been closed) How does the iMix app differ depending on amount of files being used in it, ie switching from one image/video to the midi-triggered video, etc.

    I'm running some external hardware that plays the audio and sends a midi-trigger signal and i'm aiming for a consistent latency time with

  • 1

    How many cues in the playlist?

    Pirrelli · 2 · Last reply by Pirrelli

    Hello,

    First of all, I love The Imix app !

    Before I will program a next show with a playlist, I was wondering how many cues can be added in the playlist?

     

    greets,

    Frank.

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    How upgrade from imix16 pro to 32pro?

    Pirrelli · 1 · Last reply by Gregor Krasevec

    Hi,

    How can I upgrade the imix16 pro to the 32 or 64 channels?

    Do I have to 'rebuy' the whole app?

     

    regards,

    Frank.

     

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    Any way to sync or export setup from macbook pro to ipad?

    Jacob Perl · 5 · Last reply by Gregor Krasevec

    We want to run our show from the MBP and have the iPad mini as a backup. Is there an easy way to package the setup/playlist/audio files for import into the iPad app? Show has a lot of cues so we really don't want to have to rebuild by hand. Thanks.

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    Trigger audio and video with MIDI foot pedal

    Anders Peev · 2 · Last reply by Anders Peev

    Hi! I'm using a Behringer FCB 1010 MIDI foot pedal. I have figured out how to assign MIDI messages in order to trigger audio and video. I can't figure out the best way to organize my cues. The audio cues are in the audio window and the videos are in the video window. I would like to see them in order somehow. With some 30 + cues with audio and video mixed it gets confused if I can't see them in the same window. Is this where the playlist window comes in somehow?

    How shoud I do this? I can't

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    Cue time start

    Ron · 2 · Last reply by Ron

    Can you cue audio or video to start later? For example, after pressing play, the audio or video would start 8 seconds later? If so, how do I do it?